Privacy Policy

01Who We Are

Avalanche Acquisitions LLC ("Avalanche," "we," "us," or "our") is a lead generation and automation agency based in Glen Cove, New York. This policy covers avalancheacquisitions.com and its subdomains, our landing pages, forms, onboarding portal and client CRM (the "Site"), and our Services.

02Information We Collect

Information you give us

• Contact details such as name, email, phone number and business name.
• Business details such as trade, service area, offers, pricing, revenue range and team size.
• Onboarding information such as brand assets, customer lists you upload, and account access you grant.
• Billing information, processed by our payment provider. We do not store full card numbers.
• Messages, form answers, and call recordings or transcripts.

Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed, referring links and time on page.
• Cookie, pixel and ad attribution data (see Section 6).

Information from others

• Ad platforms and lead forms, when someone responds to an ad we run for us or for a client.
• Scheduling and CRM tools when you book a call.

03How We Use Information

• Respond to inquiries, book and hold calls, and onboard clients.
• Deliver the Services, including running ads, building funnels, operating CRMs and AI follow-up.
• Send appointment reminders, account updates and service messages.
• Send marketing messages where you have agreed or the law allows.
• Measure and improve ad and site performance.
• Process payments, prevent fraud, and enforce our Terms.
• Comply with legal obligations.

We do not sell your personal information.

04Text Messaging & Mobile Data

If you opt in to receive text messages from Avalanche, we use your phone number to send messages about your inquiry, appointments, onboarding and account. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

We may share phone numbers with the messaging and CRM providers that send messages on our behalf, only as needed to deliver those messages.

05Client Lead Data

When we run campaigns for a contractor, people who respond to those ads become leads of that contractor. We process that lead information on the contractor's behalf and under their instructions, to deliver follow-up, booking and reporting. If you were contacted by a contractor we work with and want your information removed, contact that contractor directly, or email us and we will pass the request along and stop processing on our side.

06Cookies & Tracking

We use cookies, pixels and similar technologies, including the Meta Pixel and Conversions API, analytics tools, and CRM tracking, to remember preferences, measure traffic, attribute ad results and show relevant ads. You can block or delete cookies in your browser settings, adjust your ad preferences in your Meta account, and use available opt-out tools offered by ad networks. Blocking cookies may affect how parts of the Site work.

07How We Share Information

We share information only as needed to run our business and deliver the Services:

• Service providers that host, process or support our work, such as CRM and automation platforms, ad platforms, scheduling, video conferencing and call recording tools, payment processors, email and SMS providers, AI providers, and website hosting.
• Team members and contractors bound by confidentiality, who need the information to do their work.
• Clients, with respect to lead data generated for their business.
• Legal and safety purposes, when required by law or to protect rights, property or safety.
• Business transfers, such as a merger or sale, where information may transfer to the new owner under this policy.

SMS opt-in data and consent are never shared with third parties for their own marketing, as stated in Section 4.

08Call Recording & AI

Sales, kickoff and support calls may be recorded and transcribed for quality, training and service delivery. We tell participants at the start of a recorded call. Our AI tools, including our AI appointment setter, may process messages and lead details to respond, qualify and book appointments. We do not permit our AI providers to use your information to train their public models where that option is available to us.

09Data Retention

We keep information for as long as needed for the purposes in this policy, including active client relationships, plus a reasonable period for legal, tax and accounting needs. Client lead data is kept for the duration of the engagement and up to 90 days after, unless the client asks for earlier deletion or the law requires otherwise.

10Data Security

We use reasonable administrative, technical and physical safeguards, including access controls and secure, reputable providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your CRM and portal logins private.

11Your Choices & Rights

• Opt out of texts by replying STOP, and out of marketing emails using the unsubscribe link.
• Ask to access, correct or delete the personal information we hold about you.
• Ask us to stop using your information for marketing.

Depending on where you live, including California and other states with privacy laws, you may have additional rights, such as knowing what categories of information we collect and opting out of targeted advertising. To make a request, email hello@avalancheacquisitions.com. We will verify your request and respond within the time required by law. We will not discriminate against you for exercising your rights.

12International Processing

We are based in the United States, and some of our team members, contractors and service providers are located in other countries. By using the Services, you understand that your information may be processed outside your home country, where privacy laws may differ. We take reasonable steps to protect it wherever it is processed.

13Children's Privacy

Our Site and Services are for businesses and are not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

14Changes to This Policy

We may update this Privacy Policy from time to time. Changes are reflected by an updated Effective Date at the top of this section. Your continued use of the Site or Services after changes are posted means you accept the updated policy.

15Contact Us